IT - Field Technician

• Develop and maintain monitors procedures for servers backups
• Monitors, plans and coordinates the distribution of client/server software
• Perform on-site and remote technical support
• Maintain network facilities in individual machines

Telecom Technician

• Answer to help desk calls
• Respond to complex customer inquiries
• Support technical staff and residential programs with install of various PC and equipments
• Cabling and connecting

Operating and Maintenance

• Strong background in user training and support documentation
• Experience in programming languages
• Operation hardware and software
• Knowledge of PC setup and installation
• Strong verbal and written communication skills
• Rapid understanding of problems and solving
• Scheduling of follow-up for technical assistance